Effective Date: 1st November 2024
Introduction
Welcome to Walless College! At Walless College, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our app, "Walless College App" (hereinafter referred to as the “App”). This policy also describes your rights and how you can manage the information you share with us.
Please take a moment to read this Privacy Policy thoroughly to understand our views and practices regarding your personal data and how we handle it.
By using our App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our App.
1. Information We Collect
We collect both personal and non-personal information when you use the App. Below is a breakdown of the types of information we collect:
Personal information is any information that can be used to identify you. We only collect personal information when it is necessary for the specific function or feature you use in the App. Examples of personal information that may be collected include:
Location Data: When you use features related to location (e.g., sharing your location with the website), we may collect your GPS coordinates, address, or city name. This data is only collected if you grant us permission to access your device’s location services.
User-Provided Information: If you interact with us, such as filling out forms on the app, subscribing to newslettersor providing feedback, we may collect personal information such as your name, email address, or other contact details that you voluntarily submit.
Non-personal information is information that cannot be used to identify you. We automatically collect certain types of information when you interact with our app to improve our services. Examples of non-personal information we collect include:
Device Information: We may collect details about your device, including its model, operating system version, device identifiers, and unique identifiers. This helps us ensure that the app is functioning properly on various devices.
Usage Data: We collect information about how you interact with the app, such as the pages you visit, the time spent on the app, and other actions you take within the app (e.g., clicks, scrolls, or taps). This data helps us understand user behavior and improve user experience.
WebView Data: Since the app integrates a WebView to display content from external websites, we may collect information related to your web interactions, such as the pages you visit within the WebView.
2. How We Use Your Information
We use the information we collect to provide, improve, and personalize your experience with the App. Some specific ways we use your information include:
To Provide Services: We use your location data to provide location-based features, such as sending location data to the website when requested.
To Improve the App: We analyze usage data to understand how users interact with the app, which helps us improve functionality, fix bugs, and enhance the overall user experience.
To Communicate with You: If you submit feedback, make an inquiry, or interact with customer support, we may use your email address to respond to your requests or provide updates related to your use of the app.
To Enable Features: We use personal information (such as location) to provide functionality like location sharing with the website or launching specific features like the QR code scanner.
To Ensure Legal Compliance: We may use your information to comply with legal obligations, respond to lawful requests, or protect our rights and the safety of our users.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except in the following circumstances:
With Service Providers: We may share your information with trusted third-party service providers who assist in operating the App and providing services to you. These service providers may have access to your personal information but are only permitted to use it in connection with the services they provide to us and are bound by confidentiality agreements.
For Legal Reasons: We may disclose your personal information if required to do so by law or in response to a valid legal request by a public authority (e.g., a court order or government investigation).
Business Transfers: In the event that we undergo a business transaction, such as a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you if your information is transferred or becomes subject to a different privacy policy.
4. Your Rights
As a user, you have the following rights regarding your personal information:
You can access and update your personal information directly through the app’s settings or by contacting us. You have the right to correct, update, or delete your personal data if it is inaccurate or incomplete.
You have control over the collection of location data. You can enable or disable location services for the app via your device’s settings at any time. If you choose to disable location services, some features that rely on your location may not be available.
If we rely on your consent to collect or process your personal data (such as location data), you have the right to withdraw your consent at any time. You can do this by adjusting the app’s settings or contacting us directly.
You have the right to request the deletion of your personal data. You can request this by contacting us at [email address]. However, please note that certain information may be retained as necessary for legal compliance, or to fulfill our contractual obligations.
If you receive promotional or marketing communications from us, you can opt out by following the unsubscribe instructions in the emails or by adjusting your notification settings within the app.
5. Data Security
We are committed to protecting your personal information. We implement reasonable security measures to safeguard the data we collect, such as encryption, access control, and secure servers. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.
6. Retention of Data
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will delete or anonymize it in a secure manner.
7. International Data Transfers
The App may transfer your personal information to servers located outside of your country of residence. By using the App, you consent to the transfer of your personal data to other jurisdictions, including those that may not provide the same level of data protection as your home country.
If we transfer data internationally, we will take reasonable steps to ensure that your personal data remains protected, including using contracts that meet international data protection standards.
8. Third-Party Links
The App may contain links to external websites or services that are not operated by us. This Privacy Policy does not apply to these third-party sites, and we are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children’s Privacy
Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information as soon as possible. If you are a parent or guardian and believe that we have collected information from a child under 13, please contact us immediately at [email address].
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update this policy, we will post the updated version in the app and on our website, along with the new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Walless College Support
Email: [email protected]
Phone: +234 803-475-6194
Website: www.wallesscollege.com